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GENERAL TERMS AND CONDITIONS OF SALE FOR PROFESSIONAL SERVICES BETWEEN BUSINESSES
Article 1. Scope of Application
These general terms and conditions of sale for professional services (the "General Terms") constitute, in accordance with Article L.441-1 of the French Commercial Code, the sole basis for commercial negotiation between the parties.
Their purpose is to define the terms and conditions under which MARKCHAIN, a single-member limited liability company with a capital of 1,000 euros, having its registered office at 28 Rue Fortuny 75017 Paris, registered with the Paris Trade and Companies Register under number 882 090 863 and with the intra-community VAT number FR81882090863 (the "Service Provider"), provides professional clients (the "Client" or "Clients") who request it, the services as defined below (the "Services").
As the first French marketing and press relations agency specializing in the Blockchain & crypto-asset industry, the Service Provider has unique expertise in this field, particularly with regard to Initial Coin Offerings ("ICO").
The Services consist of consulting services, such as:
- reviewing and/or critically examining the Client's information document ("White Paper") and related marketing materials,
- providing advice on the creation, financing, development, and management of the Client's project,
- providing advice on marketing and communication surrounding the project,
- introducing the project to potential strategic partners and participating in related meetings, etc.
The Services may also include service provisions, such as:
- providing intermediary services for the purchase of advertising space or services relating to the editing or distribution of advertising materials (it being specified that in the context of these services, the Client and the Service Provider must enter into a contract in accordance with Article 20 of Law No. 93-122 of January 29, 1993),
- providing social media community management services,
- procuring audiovisual and/or written content from content creators, etc.
In accordance with Article 24 of Law No. 93-122 of January 29, 1993, the Service Provider declares that it does not maintain financial ties with sellers of advertising space.
The General Terms apply, without limitation or reservation, to all Services provided by the Service Provider to Clients,
regardless of any clauses that may appear in the Client's documents, including their general terms of purchase.
In accordance with current regulations, these General Terms are systematically provided to any Client who requests them, to enable them to place an order with the Service Provider. They are also provided to any Client prior to the conclusion of a contract.
Any order for Services implies the Client's acceptance of these General Terms.
The information contained in any possible brochures and rates of the Service Provider are provided for guidance only and are subject to change at any time. The Service Provider is entitled to make any modifications it deems useful.
These General Terms are the only ones in force, and they cancel and replace all previous versions.
In accordance with current regulations, the Service Provider reserves the right to deviate from certain clauses of these General Terms, depending on the negotiations conducted with the Client, by establishing special conditions that may appear in a service provision contract, an advisory contract, or any other agreement.
Article 2. Orders
2.1 Preparation of the quote and/or contract. As the price of the Services cannot be determined a priori or indicated with accuracy, the Service Provider will communicate a detailed quote to the Client by email, in accordance with applicable regulations.
The quote is prepared in advance by the Service Provider, having gathered the necessary information from the Client, and includes the Services requested by the Client and the nature of these Services. The quote is sent to the Client along with these General Terms and/or any other agreement (service provision contract, consulting contract, etc.).
The sale of Services is only complete after the Client has signed the quote or contract and accepted these General Terms, as evidenced by the Client's signature.
The quote or contract concluded between the parties, once signed by the Client, constitutes special conditions that may deviate from certain clauses of the General Terms, depending on the negotiations with the Client.
Article 3. Rates
The Services are provided at the Service Provider's rates in effect on the day the order is placed, according to the quote or contract previously prepared by the Service Provider and accepted by the Client, in accordance with Article 2 above.
The Service Provider's rates are determined based on the Services requested by the Client, taking into account the nature of the Services.
The rate corresponds to a total and fixed price, detailed by the Service Provider in accordance with its legal obligations.
The Client undertakes to pay all taxes due in the context of the provision of the Services, value-added tax, and any other taxes due under the laws of the territory where the Services are executed. The rates are net, exclusive of taxes and VAT.
Full payment for the Services, requested upfront, or a deposit corresponding to 50% of the total price of the ordered Services may be required when placing the order.
The balance of the price, if applicable, is payable in cash on the day the said Services are provided.
The Service Provider is not obligated to provide the Services if the Client does not pay the price under the conditions and according to the terms indicated in these General Terms.
Under no circumstances is the Service Provider required to refund the price paid by the Client (i) if the Client decides to cancel the order for which they have given their agreement, or (ii) when the Services have already been performed by the Service Provider, which the Client expressly acknowledges.
In any case, the Client is required to reimburse the Service Provider for any expenses incurred in the context of the Service, which the Client expressly acknowledges.
Article 4. Payment Terms
4.1 Payment deadline. The price is payable in full and in a single payment within the deadline specified on the Service Provider's invoice.
4.2 Late payment penalties. The Client expressly acknowledges and accepts that any delay in payment of invoices after their due date may result in the payment of a late interest equal to a fixed rate of 1.5% per day of delay from the due date of the invoice, without prejudice to the Service Provider's right to suspend or cease the execution of the Services. This rate is applied to the total amount of the invoice including tax.
4.3 Lump sum indemnity. In addition, the Service Provider may require payment of a lump sum indemnity for recovery costs amounting to 40 euros. When the recovery costs incurred are higher than the amount of this lump sum indemnity, the Service Provider may request additional compensation, upon justification. However, in accordance with Article L.441-10 of the Commercial Code, the Service Provider cannot claim the benefit of these indemnities when the opening of a safeguard, recovery, or judicial liquidation procedure prohibits payment at its due date of the claim owed to them.
Article 5. Service Provision Terms
5.1 Service execution deadlines. The schedule and deliverables of the Services will be agreed in good faith between the parties according to the availability of the Service Provider.
The Service Provider's liability cannot be engaged in case of delay or suspension of the provision of the Service attributable to the Client, or in case of force majeure as defined in Article 1218 of the Civil Code and French case law.
5.2 Human resources, equipment, and project management. The Service Provider will implement the necessary human resources to carry out the Services as described in the quote (or contract).
The Service Provider is subject to a general obligation of means regarding the Services vis-à-vis the Client and cannot be held responsible for any result in the context of the execution of the Services, which the Client expressly acknowledges.
5.3 Client's reservations or claims. In the absence of reservations or claims expressly issued by the Client upon
receipt of the Services, they will be deemed to conform to the order in quantity and quality.
The Client will have a period of 48 hours from the provision of the Services to notify, by email, such reservations or claims, with all supporting documents, to the Service Provider. The notification must be reiterated by registered letter with a request for acknowledgment of receipt to the Service Provider's head office within five (5) calendar days from the date of sending the email.
No claim can be validly accepted in case of non-compliance with these formalities and deadlines by the Client.
Article 6. Assurance - Responsabilité du Prestataire - Garantie
The Service Provider declares to hold all the necessary competencies for the execution of the Services.
The Service Provider declares to be insured for its professional civil liability with a financially sound company for all material and immaterial damages resulting from the execution of the Service by its personnel or collaborators. Contact: Crédit Agricole Assurances, TSA 86412, 28039 Chartres Cedex, Tel 02 46 81 46 02, santepro@ca-assurances.fr.
The Service Provider's liability can only be engaged in case of proven fault or negligence and is limited to direct damages, excluding any indirect damages of any nature whatsoever.
The Service Provider's liability cannot be engaged in case of fault or negligence by the Client, their employees, service providers, and/or third parties.
In any case, should the Service Provider's liability be retained, the Service Provider's warranty would be limited to the amount paid by the Client for the provision of the Services (net amount, excluding taxes and VAT).
Article 7. Non-solicitation
The Client is prohibited from making direct or indirect employment offers to the Service Provider's employees who participated in the execution of the Services. This prohibition is valid during the duration of the Services execution and for twelve (12) months following the date of completion of said Services.
Article 8. Resolution
In case of non-compliance by either party with any of the obligations provided for in these General Terms and Conditions, the contract will be resolved at the discretion of the injured party.
It is expressly understood that this resolution for breach of a party's obligations will occur automatically ten (10) days after receipt of a formal notice to perform, which has remained, in whole or in part, without effect. The formal notice will be notified by registered letter with acknowledgment of receipt and must mention the intention to apply this clause.
It is expressly agreed between the parties that the debtor of an obligation to pay under these General Terms and Conditions will be validly put on notice by the mere exigibility of the obligation, in accordance with the provisions of Article 1344 of the Civil Code.
In any case, the injured party may request the award of damages in court.
Article 9. Intellectual Property Rights
Unless otherwise stipulated in the contract, the Service Provider remains the owner of all intellectual property rights on the studies, texts, drawings, models, prototypes, etc., carried out (even at the Client's request) to provide the Services to the Client. The Client is therefore prohibited from any reproduction or exploitation of said studies, texts, drawings, models, and prototypes, etc., without the express, written, and prior authorization of the Service Provider, which may condition it upon financial compensation.
Article 10. Personal Data
The personal data collected from the Client is subject to computer processing carried out by the Service Provider. They are recorded in its Customer file and are essential for processing the order. This information and personal data are also kept for security purposes, in order to comply with legal and regulatory obligations. They will be kept for as long as necessary for the execution of orders and any applicable warranties.
The data controller is the Service Provider. Access to personal data will be strictly limited to the employees of the data controller, authorized to process them because of their functions. The information collected may be communicated to third parties linked to the company by contract for the execution of subcontracted tasks, without the Client's authorization being necessary.
As part of the execution of their services, third parties have only limited access to the data and are obliged to use them in accordance with the provisions of the applicable legislation on the protection of personal data. Apart from the cases stated above, the Service Provider undertakes not to sell, rent, transfer, or give access to third parties to the data without prior consent from the Client, unless forced to do so for legitimate reasons.
If the data is to be transferred outside the European Union, the Client will be informed, and the guarantees taken to secure the data (for example, adherence of the external provider to the "Privacy Shield", adoption of standard protection clauses validated by the CNIL, adoption of a code of conduct, obtaining a CNIL certification, etc.) will be specified.
In accordance with the applicable regulations, the Client has the right to access, rectify, delete, and port their data, as well as the right to object to the processing for legitimate reasons, rights that they can exercise by contacting the data controller at the following postal address: 28 rue Fortuny 75017 Paris, or by email, at the following address: q.herbrecht@markchain.io. In case of a complaint, the Client may file a complaint with the Service Provider's personal data protection delegate at the National Commission for Information Technology and Civil Liberties (CNIL).
Article 11. Unforeseeability
These General Terms and Conditions expressly exclude the legal regime of unforeseeability provided for in Article 1195 of the Civil Code for all operations of providing Services from the
Service Provider to the Client. The Service Provider and the Client therefore each waive the right to invoke the provisions of Article 1195 of the Civil Code and the regime of unforeseeability provided therein, committing to fulfill their obligations even if the contractual balance is disrupted by circumstances that were unforeseeable at the time of the conclusion of the sale, even if their execution would prove excessively burdensome, and to bear all the economic and financial consequences.
Article 12. Force Majeure
The Parties shall not be held liable if the non-performance or delay in the performance of any of their obligations, as described herein, results from a case of force majeure, as defined in Article 1218 of the Civil Code and the applicable French case law as of the date on which the case of force majeure would occur.
Article 13. Notification and Proof Agreement
Any notification by a party must be sent to the registered office of the other party if it is made by registered letter with acknowledgment of receipt.
The date of notification made by registered letter with acknowledgment of receipt shall be deemed to be the date of first presentation by the postal services of said registered letter with acknowledgment of receipt.
Unless otherwise stipulated, any notification by the Client to the Service Provider made by email must be sent to the following address: 28 rue Fortuny, 75017 Paris.
Any notification by the Service Provider to the Client made by email must be sent to the address stipulated for this purpose in the quote or contract sent by the Service Provider to the Client.
Unless otherwise stipulated, as an agreement of proof, and in accordance with the provisions of Article 1368 of the Civil Code, the Service Provider and the Client agree that any correspondence or document simply exchanged by email shall be valid, constitute admissible and enforceable evidence between the parties within the framework of the execution of the contract.
Article 14. Applicable Law
This Contract shall be governed by and construed in accordance with French law, regardless of the application of conflict of laws rules.
Article 15. Disputes
Any dispute, disagreement, or claim arising out of or in connection with this Contract, including its validity, invalidity, breach, or termination, shall be submitted to the exclusive jurisdiction of the Paris Commercial Court.
Article 16. Acceptance by the Client
THESE GENERAL TERMS AND CONDITIONS ARE EXPRESSLY AGREED AND ACCEPTED BY THE CLIENT, WHO DECLARES AND ACKNOWLEDGES HAVING PERFECT KNOWLEDGE OF THEM, AND THEREFORE WAIVES THE RIGHT TO RELY ON ANY CONTRADICTORY DOCUMENT AND, IN PARTICULAR, THEIR OWN GENERAL TERMS AND CONDITIONS OF PURCHASE, WHICH SHALL BE UNENFORCEABLE AGAINST THE SERVICE PROVIDER, EVEN IF THEY HAVE BEEN MADE AWARE OF THEM.
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